What do Jacinda Arden, Nelson Mandela, and former NSW Premier Gladys Berejiklian all have in common? They know how to communicate and connect with their audience effectively.
While your leaders are running teams, not countries or disaster efforts, the principles of effective communication are the same. Leading with empathy, knowing when to listen, and clearly and concisely conveying the right amount of information at the right time.
The sudden shift to remote work has meant some businesses have been slow to adopt best practices in terms of virtual communication. In a rush to set up home offices and ensure adequate access to information, communication and collaboration within teams was often left to happen organically in back-to-back Zoom meetings.
As we continue to work remotely or in a hybrid manner, ensuring teams are communicating effectively is key.
56% of workers agree that connection is their greatest team challenge.
Atlassian’s “Reworking Work” survey reveals that the single greatest challenge to effective hybrid work is connection quality, largely driven by communication challenges between team members. Over half of the participants (56 percent) agreed that connection is their greatest team challenge.
There’s a good business case for building connected teams too. With 97 percent of workers believe that communication impacts tasks every day. And a recent McKinsey study demonstrating organisations with connected employees show a 20-25 percent increase in productivity.
“Technology has allowed us to reach people anywhere and at any time, but communication is critical in supporting teams to work together,” says Transitioning Well’s Dr. Sarah Cotton. “Managers now need to draw clear lines and rules of communication, plan meetings within and across teams and encourage employees to include their working hours or days in the office on their email signatures.”
“A critical component of high-performing teams is quality peer-to-peer relationships,” says Organisational Psychologist, Bri Hayllar.
“While some feedback suggests quality of peer-to-peer relationships have improved since the introduction of remote work, others report further separation from their teammates due to a decline in social time while working remotely.”
Depending on the size of your business, there could be a real lack of visibility for some employees working from home. Implement regular virtual one-on-one meetings with remote staff to ensure they stay connected to updates they may have missed on their days out of the office.
Our three-part Hybrid Series ensures your leaders and teams have the best practice strategies needed to communicate in a hybrid workplace. Contact us to learn how.