Occupational Violence and Aggression
Managing Occupational Violence and Aggression
Did you know that in the last five years, there has been a 56% increase in the number of serious workers' compensation claims for assault and exposure to workplace violence (Safe Work Australia, 2024)?
In fact a 2023 survey of more than 4600 retail workers reported 87% of workers experienced verbal abuse from a customer, 12.5% reporting physical violence, and 52% reported they had the same customer act abusive or violent on more than one occasion.
Similar findings were had in the real estate industry, where 60% of property managers in Australia rated dealing with aggressive and abusive landlords and tenants as the biggest challenge in their job.
These harmful behaviours represent significant workplace risks to workers.
Download your free webinar and resource
Fill out the form below to access our webinar: Managing Occupational Violence and Aggression featuring Dr Kim Hamrosi, CEO, Corporate Mental Health Alliance; Angela Konstantopoulos, General Manager – Health, Safety & Wellbeing, Coles; Georgie Chapman, Partner, HR Legal; Keith Govias, Workplace Health & Safety Manager, Employers Mutual Limited; and Dr Leah Collins, Clinical & Health Psychologist, Transitioning Well.
By completing the form you'll also receive Transitioning Well's free Occupational Violence and Aggression resource, complete with checklist.