Transitioning Well Workplace Mental Health Coaching Data Collection and Privacy Policy

  1. Who we are 

Your information is being collected by Transitioning Well on behalf of SafeWork NSW. Transitioning Well gives priority to protecting the privacy of your personal information, in accordance with the Privacy and Personal Information Protection Act 1998 (PIPP Act).

If you have any questions about this document, or how we handle your personal information, you can contact our Privacy Team using the contact details at the end of this Notice.

  1. Why we collect your personal information

Transitioning Well is collecting your personal information for the purposes of responding to your enquiry, determining your eligibility and registering you for our free programs.

  1. The kinds of information we collect 

We may collect the following information:

  • Your full name and contact details (email and phone number).
  • Employment details/details about your workplace (sector, industry, business name and workplace address).
  1. Failure to provide information

Your information is provided voluntarily. If you choose not to provide your information, we may not be able to consider or process your application to our programs.

  1. How we use your information

We may also use the information we collect in the following ways:

  • To establish and maintain a secure database for activities such as sending you our newsletters or contacting you about Workplace Mental Health Coaching.
  • Internal administrative purposes, including liaising with you in relation to your application or enquiry.
  • To improve the quality of our services, support more informed program management, evaluation, research, and service planning to facilitate more efficient service delivery.
  • Other directly related purposes. 
  1. Who we may share your information with

Your information may be provided to, and accessed by, a third-party (SafeWork NSW):

  • To establish and maintain a secure database for use by the mental health project team for stakeholder related activities such as sending you our newsletters, contacting you about the work of the mental health team, providing you with an opportunity to work with SafeWork NSW, inviting you to participate in SafeWork NSW programs and providing you with information about other programs SafeWork NSW offer.
  • Internal administrative purposes, including liaising with you in relation to your application or enquiry.
  • To improve the quality of SafeWork NSW services, support more informed program management, evaluation, research, and service planning to facilitate more efficient service delivery.
  • Other directly related purposes. 

You may opt-out of any activities arising from this arrangement at any time by contacting our team via email at coaching@transitioningwell.com.au.

We will not disclose your information to anybody else unless we are authorised or permitted to do so by law or where you have given consent.

  1. Protecting your information

We will store and manage your information in accordance with the provisions of the PPIP Act. We have measures in place to help protect your personal information from loss, unauthorised access, use, modification, disclosure, or other misuse.   

We will only keep information for as long as we need it to fulfil the purposes we collected it for. After which, the information will be disposed of securely in accordance with the State Records Act 1998 and any other applicable legislation.  

See Transitioning Well’s full Privacy Policy for more information about how we handle your personal information.  

  1. Your rights

Subject to certain conditions, you have the following rights in relation to your personal information:  

  • The right to request access to your personal information.  
  • The right to request correction of your personal information. 

If you wish to access or correct your personal information, please contact us using the details below. 

You can also opt-out of receiving communications from us or related third parties by contacting us at coaching@transitioningwell.com.au at any time. 

  1. Contact us

If you have any questions about this Privacy Policy or would like further information, please contact us by any of the following means during business hours from Monday to Friday:

Mail: Attn: Privacy Policy Officer
Transitioning Well
Suite 1b/307 Wattletree Rd
Malvern East 3145
Tel: 1300 824808
Email: info@transitioningwell.com.au